London, UK
+44 20 7946 0958
Mon-Fri: 9:00-18:00 GMT

Privacy Policy

How Brainfocusfuel Ltd protects and handles your personal information

Last updated: December 2024

1. Introduction and Overview

Brainfocusfuel Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brainfocusfuel.com (the "Site") and use our nootropic foods guide and brain-boost diet plans services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

This Privacy Policy applies to all users of the Site, including visitors, registered users, and subscribers to our services. We reserve the right to update this Privacy Policy at any time without prior notice, and any changes will be effective immediately upon posting on this page.


2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our Site
  • Subscribe to our newsletter or nootropic foods guide
  • Purchase brain-boost diet plans or premium content
  • Contact us through our contact forms or email
  • Participate in surveys, contests, or promotional activities
  • Share testimonials or reviews

This information may include your name, email address, phone number, mailing address, payment information, dietary preferences, health information related to nootropic consumption, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Click patterns and navigation behavior

We collect this information using cookies, web beacons, and similar tracking technologies to improve your browsing experience and analyze Site usage.

2.3 Third-Party Information

We may receive information about you from third-party sources, including social media platforms, marketing partners, and analytics providers. This information may include demographic data, interests, and social media profile information that you have made publicly available.


3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision and Improvement

  • Provide and maintain our nootropic foods guide and brain-boost diet plans
  • Process transactions and send related information
  • Deliver personalized content and recommendations based on your preferences
  • Respond to your inquiries and provide customer support
  • Improve our Site functionality and user experience

3.2 Communication and Marketing

  • Send newsletters, updates, and promotional materials
  • Notify you about new features, content, or services
  • Share relevant information about nootropic foods and brain health
  • Conduct surveys to improve our offerings

3.3 Legal and Security Purposes

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service and other agreements
  • Resolve disputes and investigate potential violations

3.4 Analytics and Research

  • Analyze usage patterns and Site performance
  • Conduct research on nootropic effectiveness and user preferences
  • Develop new features and services
  • Measure the success of our marketing campaigns

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving users. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to:

  • Enforce our agreements and policies
  • Protect our rights, privacy, safety, or property
  • Investigate fraud or security issues
  • Comply with legal processes

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.4 Consent and Public Information

We may share information that you have made publicly available on our Site or that you have explicitly consented to share with third parties.


5. Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

5.1 Technical Safeguards

  • Encryption of sensitive data during transmission and storage
  • Secure server infrastructure with regular security updates
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Secure payment processing through certified providers

5.2 Organizational Measures

  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy
  • Confidentiality agreements with all personnel
  • Incident response procedures for security breaches

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously monitor and improve our security measures.


6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms to exercise them:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a structured, commonly used format.

6.2 Correction and Updates

You may request that we correct or update any inaccurate or incomplete personal information. You can also update most of your account information directly through your account settings.

6.3 Deletion

You may request that we delete your personal information, subject to certain legal limitations and retention requirements for tax, accounting, and other legal purposes.

6.4 Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Using the unsubscribe link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us directly at [email protected]

6.5 Cookie Preferences

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of our Site.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us understand how you interact with our content and provide personalized features.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand Site usage and improve performance
  • Functional Cookies: Remember your preferences and personalize content
  • Marketing Cookies: Used to deliver relevant advertisements

7.2 Managing Cookies

You can manage your cookie preferences through your browser settings or by contacting us. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Block all cookies (may affect Site functionality)

Third-Party Services: We use third-party services such as Google Analytics, which may set their own cookies. These services have their own privacy policies explaining how they use cookie information.


8. International Data Transfers

Brainfocusfuel Ltd is based in the United Kingdom, and our servers are located in the UK and European Union. When you provide us with your information, it may be transferred to and processed in countries other than your country of residence.

For users in the European Economic Area (EEA), we ensure that international transfers of personal data are protected through:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules
  • Certification schemes and codes of conduct

We take appropriate safeguards to ensure that your personal information receives the same level of protection it would have in the UK and EU, regardless of where it is processed.


9. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove such information from our servers and terminate the child's account.

Parental Guidance: We encourage parents to actively participate in their children's online activities and to monitor the websites they visit to ensure appropriate content consumption.


10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

Brainfocusfuel Ltd

125 Kingsway, Holborn, London WC2B 6NH, United Kingdom
Business Hours: Monday-Friday: 9:00-18:00 GMT

We will respond to your inquiries within 30 days of receipt. For complex requests or those requiring investigation, we may require additional time and will keep you informed of our progress.


11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this Privacy Policy
  • Post the updated Privacy Policy on our Site
  • Notify you of material changes via email or Site notification
  • Obtain your consent for significant changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Site after any changes constitutes acceptance of the updated Privacy Policy.

Version History: Previous versions of this Privacy Policy are available upon request. Please contact our Privacy Officer for information about prior versions.

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.